F.A.Q

YOU ASKED, WE ANSWERED

Question What size should I order?
AnswerPlease use our size guide here for reference.

We appreciate that not all bodies are unique, as such we currently offer customized services for select items.

If you need help figuring out your size or have any questions on fit do email us at info@whitneymadueke.com. We are here to help!

Question How long do orders take?
AnswerOrders typically take between 3-4 business days to be processed as they are made-to-order and are shipped within 5 business days. This all depends on the complexity of the style chosen. Arrival estimates are given once an order has been shipped.
Question I’d love to know when a product will be back in stock. What do I do?
AnswerWhitney Madueke produces a collection of limited edition items resulting in small quantities, this reflects our values in sustainability and uniqueness. As such, most of our items will not be returning in the future.

Not all items can be restocked in the same fabric or style.

Sign up for our newsletter here to be the first to know when items are back in stock and you can follow us on Instagram to be even closer!

Question Do you ship worldwide?
AnswerYes we do! All items are Made In Africa with worldwide access. Find more information here
Question I have a concern or issue with my order, who do I contact?
AnswerWe are always here to help, please email us at info@whitneymadueke.com

To cancel an order, please email us within 12 hours of placing your order and receiving a confirmation email.

Question I would like to return an item, who do I contact?
AnswerWe currently don’t accept returns instead we accept exchanges since each item is Made-To-Order. More on our Return Policy here.

Please email us at info@whitneymadueke.com